Privacy Policy
At Lux Interiors, your privacy is important to us and we respect your privacy regarding any information we may collect from you across our website, http://www.lux-interiors.co.uk. We only ask for personal information when we need it to provide a service to you. Any information we collect is collected by fair and lawful means, with your knowledge and consent.
How We Use Your Information
The categories of personal data we collect include the following:
Contact details: Such as your name, email address, telephone number and your address.
Payment information: Records of the products and services you purchase from us and the payment method, and credit/ debit card details, you use for the transaction.
Profile information: Such as your contact details (as above) and other any information you share when creating an account with us.
Comments and opinions: Such as, comments and opinions you share when providing us with feedback or writing reviews.
Messages sent to us: Messages you send to us via email or written correspondence.
Products you have looked at: We collect information about the products that you have looked at on our website, that you have added to your basket or to your wish-list
How you use and connect to the online service: Information on how you use the website, such as the different areas you access on the website, search terms, selections and choices you make when using the website, the time you access it, how long you are on it and the platform you use to come to the website and go to after leaving the website are all automatically collected.
Location: We do not collect information about your precise location, other than any information you provide us with (e.g. your address when making a purchase). However, your device’s IP address may help us determine an approximate location but this will be no more precise than the city, state or country you are using your device in.
How Long We Keep Your Information For
We only retain collected information for as long as necessary to provide you with your requested service. The data we store, will be protected within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Who We Share Your Data With
With the exception of courier services used to deliver your goods, we do not share any personally identifying information publicly or with third parties, unless required to do so by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Marketing And Advertising
Email Marketing: If you have signed up to our newsletter, created an account with us or placed an order with us we may contact you occasionally via email regarding similar products/services we think you may be interested in, to inform you about products/services you may have left in your basket and to inform you of any promotions we may be offering. If you no longer want to receive these emails you can unsubscribe by clicking the unsubscribe button in the emails we send you or by contacting us at sales@lux-interiors.co.uk.
Email Notifications Regarding Your Order: We may send you emails regarding your order.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites. We cannot accept responsibility or liability for their respective content and privacy policies.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Changes To Our Privacy Policy
When necessary we may change our privacy policy (e.g. when there is a change in law). Any changes will be updated automatically and you will be deemed to have accepted the terms of our privacy policy after using the website for the first time after any changes have been made. We therefore recommend that you check our privacy policy occasionally to keep up to date.
Refusal
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Acceptance
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at sales@lux-interiors.co.uk.
Your Rights In Respect Of Your Personal Data
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at sales@lux-interiors.co.uk.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
